1. Isolate your computer by turning off wi-fi and unplugging the hardwired connection to the internet.
2. Change your password, but there's more on this: Use a passphrase, as recommended by the National Institute of Science and Technology. This means
- A unique passpharase at least 15 characters long and difficult to guess, such as "myllamahasnotoes". Upper and lower case letters, numbers and special characters are counterproductive because a good password is one you can remember.
- Check your passphrase against a list on "Pwned Passwords at www.haveibeenpwned.com/Passwords, where you may also checks compromised accounts.
- Don't worry about periodically changing your passphrase. This may be controversial, but recent studies have shown that periodic changes are counterproductive.
4. Update your security questions and responses, try to use less common questions.
5. Scan your computer using your installed antivirus software while it is disconnected from the internet. Reconnect your computer and then download updates and run antivirus scans again.
6. Reach out to your contacts to let them know you've been hacked, and you might want to give them the advice in this article!
For help on how to buy your next home, please contact me. I have been a Realtor for 24 years, and I know how to help you. Both buyers and sellers are cautioned about wire fraud security in their transactions. I have more information for buyers and sellers on my website at http://www.juliahuntsman.com.
Julia Huntsman, REALTOR, Broker | www.juliahuntsman.com | 562-896-2609 | California Lic. #01188996